Troubleshooting

Fixes for common AI Audio problems: a run that waits, a plan that cannot make sound, a failed run, a provider that is not ready, a Media save refused.

Updated 18 October 2026 · View as Markdown

My run waits#

The Preview is made by an open page. Open AI Audio in the workspace.

It says my plan cannot make sound#

Making sound needs Premium or Max. Pro is the library.

A run failed#

Retry it. You are refunded the takes it never made.

The provider is not ready#

It needs a key on the server or in your Geenius OS secrets.

Save to Media is refused#

Check that your Geenius OS sign-in allows Media write.